Customer relations

At Baxi our aim is to provide products and services of the very highest quality.  However, we know that sometimes things go wrong, and when they do, we'd like to put them right as soon as possible.

We take the feedback you give us very seriously, and use it to make things better in the future.

You can email us through this form, whether you have a comment, query or complaint.

We will acknowledge your email, investigate your issue and respond as soon as we can.

baxi phoneCall us on 0344 871 1545

Or if you prefer, you can write to us at:
Baxi Customer Support
Brooks House
Coventry Road
CV34 4LL

Please remember to include your address and telephone number so that we may contact you.

Baxi gas boilers

Looking for a new gas boiler? Browse our full range of combi, system and heat only boilers here. You will also find accessories to complement the Baxi range.

View our boilers
Baxi's gas boilers range