Customer support helpline: 0344 871 1545
Customer support helpline: 0344 871 1545
Choose your new boiler
About the boiler types
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How to buy information

Helping you to look after your boiler

Baxi offer dedicated customer service throughout the lifetime of your boiler, providing expert maintenance, service and support, whenever you need it.

Boiler range

Our range of combi, system and heat only boilers come in a variety of outputs so there's a Baxi boiler to suit every home.

Boiler range >
Warranty registration

Your warranty will give you total peace of mind and protection. It means all parts and labour costs are covered if your appliance ever needs repairing while the warranty is valid, subject to our terms and conditions.

Warranty registration >

An annual service ensures your boiler is working safely, efficiently and reliably, and ensures your warranty is valid. Contact us today to arrange your boiler service.

Servicing >
Fault finding

Error codes communicate messages about the condition of the boiler. These codes can help your engineer identify any problems with your boiler.

Fault finding >

Whether in or out of warranty, if your boiler needs repairing just call us to arrange for one of our nationwide team of Gas Safe registered engineers to get it working perfectly again.

Repairs >
Protection plans

Your boiler warranty provides free parts and labour cover. When the warranty runs out, we're still here to help you with our range of protection plans.

Protection plans >
Are you a trade customer?

Visit our dedicated trade area where you can enjoy all the benefits of Works, training and technical support.

Visit trade area >

How to repressurise your boiler using a Rigid Filling Loop

How to videos >

From time to time, your Baxi boiler may need a bit of attention. It is quite normal for your boiler to need to be reset or re-pressurised. These are small maintenance tasks that you may be able to do easily without the need to call your installer.

To help you, we have created a number of video guides that will take you through the procedures very simply, step by step.

The content in Baxi videos is intended to be used as a general guideline and for information purposes only. Please read our video disclaimer for full details.